Privacy Policy

At RiFa Chili Circus, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website or communicating with us.

1. Who We Are

RiFa Chili Circus
Based in Colonia de Sant Pere, Spain
E-mail: hot@rifa-chili-circus.com

2. What Information We Collect

We may collect the following types of personal data:

• Contact details (such as your name, email address, phone number)
• Business information (for B2B clients, e.g., company name, VAT number)
• Order details and purchase history
• Technical data (e.g., browser type, IP address, device type via cookies or analytics)

We do not collect sensitive personal data unless required by law or explicitly provided by you.

3. How We Use Your Data

We use your data for the following purposes:

• To process and fulfill orders
• To respond to inquiries or requests
• To manage business relationships
• To improve website performance and user experience
• To send relevant updates (only with your consent)

We do not sell or share your data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your data based on:

• Your consent (when subscribing to emails or requesting contact)
• Contractual necessity (when you place an order)
• Legal obligations (invoicing, tax compliance)
• Legitimate interest (to improve our website or prevent fraud)

5. Cookies

We may use cookies or similar technologies to analyze website usage and enhance user experience. You can accept or reject non-essential cookies through our cookie banner or your browser settings.

6. Data Retention

We store your personal data only as long as necessary to fulfill the purposes listed above, or as required by law (e.g., accounting records).

7. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent at any time
• Object to or restrict certain processing
• Lodge a complaint with your local data protection authority

To exercise your rights, please contact us at hot@rifa-chili-circus.com.

8. Security

We take reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

9. Third-Party Services

If we use third-party tools (e.g., website hosting, analytics, payment processors), we ensure they comply with GDPR standards and process data responsibly.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised "last updated" date.

Questions?
For any privacy-related questions or concerns, contact us at:
📧 hot@rifa-chili-circus.com